What is included in your standard package? What add-ons do the more expensive packages include?

The standard package includes an online gallery of highlights for you to share easily. I offer add-ons such as film photography, a second shooter or videography. After the event you have the opportunity to purchase prints and albums.

Can I customise a package to fit my needs?

I can absolutely work with you to do a custom package.

How much do extra hours cost?

Extra hours are $500 per hour (this covers the editing time as well as more hours equal more photos :)

Do you offer retouching, colour adjustment, or other corrective services? Are those included or an additional charge?

I edit all the images to my colouring style. I can offer photo manipulation if there are specific issues. If necessary, I will stitch images together to make sure you receive a family photo where everyone has their eyes open. I can also smooth skin in key portraits if needed. These two services are complimentary. Anything beyond this would be quoted on a per photo basis.

Do you charge a travel fee? For what distance? What does that cover?

I don't charge a travel fee for the South Island. I like road trips! For the North Island I charge for flights, rental car and two nights accommodation.

How much deposit do you require? When is it due?

I charge a 50% booking fee to reserve your date. Full payment is required 2 months prior to the event.

What is your refund or cancellation policy?

The deposit is not refunded due to potentially missing out on other bookings on your date. If you cancelled more than a year out though, I would be able to make an exception.

CANCELLATION OR POSTPONEMENT OF BOOKING
Where the Client cancels or postpones a Booking appointment the following rules apply. The total Base Package includes the base photography and/or videography packages. All refunded amounts are derived from the full invoiced package (even if not fully paid yet). This does not include travel, albums or print add ons.

If you cancel more than 180 days before your event there will be a 50% refund of the total Base Package cost. If you cancel within 180 days of your event there will be no refund of the total Base Package cost.

All extra Add Ons to the Base Package will be refunded in full at any point up until the day of the wedding. You can not cancel any Add On services after the event has past (this includes any prints or albums). Travel costs are not refundable.